The directory
Who do you need to complain to?
Finding the right complaints channel and the correct ombudsman to escalate to is the part that eats an afternoon. We did it for you. Pick the company you are claiming against.
Airline
Bank
ABN AMRO BankNetherlandsAIB (Allied Irish Banks)IrelandAn Post MoneyIrelandBanco SabadellSpainBanco Santander EspañaSpainBancoPosta (Poste Italiane)ItalyBank of America, N.A.USBank of IrelandIrelandBank Pekao (Bank Polska Kasa Opieki SA)PolandBarclaysUKBBVA (Banco Bilbao Vizcaya Argentaria)SpainBelfius BankBelgiumBNP ParibasFranceBNP Paribas FortisBelgiumCaixaBankSpainCapital One, N.A.USChase (JPMorgan Chase Bank, N.A.)USChase UK (J.P. Morgan)UKCitibank, N.A.USCommerzbankGermanyCredit AgricoleFranceDeutsche BankGermanyDKB (Deutsche Kreditbank)GermanyFirst DirectUKHalifaxUKHandelsbankenSwedenHSBC UKUKING BankNetherlandsING Bank SlaskiPolandING BelgiumBelgiumING DeutschlandGermanyIntesa SanpaoloItalyKBC BankBelgiumLa Banque PostaleFranceLloyds BankUKLloyds BankUKmBankPolandMetro BankUKMonzo BankUKNationwide Building SocietyUKNatWestUKNordeaSwedenPermanent TSBIrelandPKO Bank PolskiPolandRabobankNetherlandsRevolutUKRoyal Bank of ScotlandUKSantander UKUKSEB (Skandinaviska Enskilda Banken)SwedenSociete GeneraleFranceStarling BankUKSwedbankSwedenTesco BankUKThe Co-operative BankUKTSB BankUKUniCreditItalyVirgin MoneyUKWells Fargo Bank, N.A.US