How to complain to UniCredit.
- Type
- Bank
- Region
- Italy
- Escalate to
- Arbitro Bancario Finanziario (ABF)
- Response deadline
- The bank must reply within 60 days of receiving your complaint. If you are unsatisfied or get no reply, you can escalate to the ABF within 12 months of submitting your complaint to the bank.
Details checked 2026-06-02
Submit your complaint to the bank in writing first. The ABF handles disputes up to 200,000 euros for claims seeking a specific sum, and any amount for other cases. Before going to the ABF you must have complained to the bank.
Complain to UniCredit first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Arbitro Bancario Finanziario (ABF) for free, and their decision is binding on the company.
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Write my UniCredit complaintDetails compiled for convenience. Always confirm the current contact on UniCredit's own site. A self-serve tool, not a law firm. Not legal advice.