How to complain to Intesa Sanpaolo.
- Type
- Bank
- Region
- Italy
- Escalate to
- Arbitro Bancario Finanziario (ABF)
- Response deadline
- The bank must reply within 60 days of receiving your complaint. If unsatisfied or unanswered, escalate to the ABF within 12 months of the date you submitted your complaint to the bank.
Details checked 2026-06-02
Lodge your complaint with the bank first. The ABF is the out-of-court dispute resolution body for banking and finance, overseen by the Bank of Italy.
Complain to Intesa Sanpaolo first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Arbitro Bancario Finanziario (ABF) for free, and their decision is binding on the company.
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Write my Intesa Sanpaolo complaintDetails compiled for convenience. Always confirm the current contact on Intesa Sanpaolo's own site. A self-serve tool, not a law firm. Not legal advice.