How to complain to Moneybarn.
- Type
- Car finance
- Region
- UK
- Escalate to
- Financial Ombudsman Service
- Response deadline
- 8 weeks
Details checked 2026-06-02
Moneybarn is part of Vanquis Banking Group and lends to higher-risk borrowers; affordability and forbearance complaints are common. The FCA has previously required Moneybarn to pay redress over affordability, so cite affordability concerns where relevant.
Complain to Moneybarn first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.
Chasing money back, not just lodging a complaint? Reclaim Car Finance Commission from Moneybarn.
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Write my Moneybarn complaintDetails compiled for convenience. Always confirm the current contact on Moneybarn's own site. A self-serve tool, not a law firm. Not legal advice.