How to complain to SEB (Skandinaviska Enskilda Banken).

Type: Bank
Region: Sweden
Escalate to: ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes)
Response deadline: SEB aims to respond to complaints within 14 days; if it needs longer it will tell you why and when you can expect a reply. If you remain dissatisfied you can take the matter to ARN, normally within one year of first complaining to SEB.

Details checked 2026-06-02

Raise the issue with customer service first, then ask for review by SEB's Customer Ombudsman (Kundombudsman). If still unresolved, escalate to ARN. Konsumentverket / Hallakonsument and Konsumenternas Bank- och finansbyra give free guidance on banking matters.

Complain to SEB (Skandinaviska Enskilda Banken) first and ask for a written final response. If they reject you or the deadline passes, you can take it to the ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes) for free, and their decision is binding on the company.

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Details compiled for convenience. Always confirm the current contact on SEB (Skandinaviska Enskilda Banken)'s own site. A self-serve tool, not a law firm. Not legal advice.