How to complain to Ryanair.
- Type
- Airline
- Region
- Ireland
- Escalate to
- For EU261 complaints, the national enforcement body for the country of departure; for flights departing Ireland this is the Irish Aviation Authority (IAA) Consumer Protection, which absorbed the former Commission for Aviation Regulation in 2023
- Response deadline
- No fixed statutory window; allow up to 6 weeks for a final response, then escalate to the relevant national enforcement body
Details checked 2026-06-02
Submit your claim via Ryanair's online form first; for flights departing Ireland escalate to the Irish Aviation Authority, otherwise use the enforcement body of the departure country.
Complain to Ryanair first and ask for a written final response. If they reject you or the deadline passes, you can take it to the For EU261 complaints, the national enforcement body for the country of departure; for flights departing Ireland this is the Irish Aviation Authority (IAA) Consumer Protection, which absorbed the former Commission for Aviation Regulation in 2023 for free, and their decision is binding on the company.
Chasing money back, not just lodging a complaint? How to get a refund from Ryanair for a cancelled flight.
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Write my Ryanair complaintDetails compiled for convenience. Always confirm the current contact on Ryanair's own site. A self-serve tool, not a law firm. Not legal advice.