How to complain to Swedbank.
- Type
- Bank
- Region
- Sweden
- Escalate to
- ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes)
- Response deadline
- Swedbank aims to respond to a complaint within 14 days; if it cannot, it will tell you why and when to expect a full reply. If you are still unhappy you can escalate free of charge to ARN, which generally requires you to apply within one year of first complaining to the company.
Details checked 2026-06-02
Complain first to Swedbank customer service, then ask for the matter to be reviewed by Swedbank's Customer Ombudsman (Kundombudsman). If still unresolved, escalate to ARN. Konsumentverket (the Swedish Consumer Agency) and its Hallakonsument service can give free guidance, and Konsumenternas Bank- och finansbyra advises on banking disputes.
Complain to Swedbank first and ask for a written final response. If they reject you or the deadline passes, you can take it to the ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes) for free, and their decision is binding on the company.
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Write my Swedbank complaintDetails compiled for convenience. Always confirm the current contact on Swedbank's own site. A self-serve tool, not a law firm. Not legal advice.