How to get a refund after a free trial charged you
Free trials are engineered so you forget to cancel. If a trial rolled into a paid charge you didn't want, a polite-but-firm refund request works surprisingly often, and a chargeback backs you up.
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Many regions require clear consent and reminders before a trial converts to paid billing. Where that's murky, card chargeback rules let you dispute a charge you didn't knowingly authorise. Most companies refund a just-charged trial rather than risk a dispute.
Step by step
- 1Cancel the subscription immediately so it doesn't bill again.
- 2Write to support requesting a full refund of the trial charge, noting you didn't intend to continue.
- 3If they refuse, raise a chargeback for the unauthorised/unwanted charge.
What they'll say, and your comeback
““You agreed to the terms.””
Comeback, Request a refund as a goodwill resolution; if refused, your card issuer can still reverse a charge you didn't knowingly authorise.
““All sales are final.””
Comeback, 'Final sale' wording doesn't override chargeback rights or local auto-renewal consumer protections.
FAQ
Can I dispute a free trial charge with my bank?
Yes. If the company won't refund, a card chargeback for an unwanted auto-renewal is a standard route.
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Reclaim it now, free →More money you might be owed
- UK / USHow to stop a gym charging you after you cancelled
- UKHow to Cancel Your PureGym Membership & Stop Payments
- FranceRésilier un abonnement et obtenir un remboursement en France
- GermanyAbo kündigen und Geld zurück in Deutschland
- IrelandCancel a Subscription and Get a Refund in Ireland
- USCancel a Gym Membership and Stop Charges in the US
A self-serve tool, not a law firm. General information, not legal advice.