Refund LinkedIn Premium after cancellation
It is frustrating to be charged for a service you thought you had cancelled. If you've been billed for LinkedIn Premium after ending your subscription, you are not alone. This guide will help you understand your rights and take clear steps to reclaim your money.
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You have a right not to be charged for services you have cancelled. If LinkedIn processes a charge for Premium after you have successfully cancelled your subscription, this constitutes an incorrect or unauthorised payment. While LinkedIn's general policy states subscriptions are non-refundable, this typically applies to refunds during an active, correctly billed period. If you were charged after cancellation, and especially if you did not use the service after cancelling, you are entitled to a refund. If LinkedIn refuses to provide a refund for an erroneous charge, you can pursue a **chargeback** through your bank or card provider, citing an unauthorised or incorrect transaction.
Step by step
- 1Gather evidence: Find your cancellation confirmation email or screenshot of your cancellation date. Note the date and amount of the charge you dispute.
- 2Contact LinkedIn Support: Log into your LinkedIn account, go to the Help Centre, and open a support ticket. Clearly explain that you were charged after cancelling your Premium subscription, providing all relevant dates and transaction IDs.
- 3State your case clearly: Refer to your cancellation evidence and explain that the charge is incorrect or unauthorised. Request a full refund for the disputed amount.
- 4Escalate or initiate a chargeback: If LinkedIn denies your refund request, or you don't hear back within a reasonable timeframe (e.g., 7-10 business days), contact your bank or card provider to initiate a chargeback. Provide them with all your evidence and communication with LinkedIn.
What they'll say, and your comeback
“Our terms state subscriptions are non-refundable.”
Comeback, While I understand your general policy, this charge occurred *after* I had cancelled my subscription. This makes it an erroneous or unauthorised payment, not a request for a refund during an active period.
“Your cancellation was effective at the end of your current billing period.”
Comeback, I understand that, but this charge is for a *new* billing period that occurred *after* my cancellation should have taken full effect. I should not have been charged for any period following my confirmed cancellation.
“You used Premium features after the cancellation date.”
Comeback, I can confirm I did not use any Premium features after my cancellation was processed. The charge is for a period I did not authorise or use the service for.
FAQ
How long does a LinkedIn Premium refund typically take?
If approved, a refund from LinkedIn usually takes 5 to 10 business days to appear on your statement, depending on your bank's processing times.
What if I can't access my old LinkedIn account to cancel or contact support?
If you cannot log in, use the 'Forgot password' option or contact LinkedIn's general support directly via their Help Centre. Provide as much detail as possible about your account, such as associated email addresses and payment information.
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Reclaim it now, free →More money you might be owed
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A self-serve tool, not a law firm. General information, not legal advice.