How to complain to PayPal Credit.

Type: Credit
Region: UK
Escalate to: Financial Ombudsman Service
Response deadline: 8 weeks

Details checked 2026-06-02

PayPal Credit in the UK is FCA regulated for UK lending, so UK customers can escalate to the Financial Ombudsman. Use Section 75 for purchase disputes over 100 pounds.

Complain to PayPal Credit first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.

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Details compiled for convenience. Always confirm the current contact on PayPal Credit's own site. A self-serve tool, not a law firm. Not legal advice.