How to complain to Argos.
- Type
- Retailer
- Region
- UK
- Escalate to
- Retail ADR for general goods (Small Claims Court or chargeback/Section 75); for the Argos Card credit, the Financial Ombudsman Service
- Response deadline
- General retail: no statutory deadline (target 14 days). Argos Card credit complaints: 8 weeks before escalating to the Financial Ombudsman Service.
Details checked 2026-06-02
Separate the issue: faulty goods use the Consumer Rights Act 2015 and Small Claims; anything about the Argos Store Card (credit) escalates to the Financial Ombudsman Service after 8 weeks or on a deadlock letter.
Complain to Argos first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Retail ADR for general goods (Small Claims Court or chargeback/Section 75); for the Argos Card credit, the Financial Ombudsman Service for free, and their decision is binding on the company.
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Write my Argos complaintDetails compiled for convenience. Always confirm the current contact on Argos's own site. A self-serve tool, not a law firm. Not legal advice.