How to complain to Vanquis.
- Type
- Credit
- Region
- UK
- Escalate to
- Financial Ombudsman Service
- Response deadline
- 8 weeks
Details checked 2026-06-02
Vanquis specialises in subprime credit cards. If unhappy after their final response or after 8 weeks, you can take it free to the Financial Ombudsman within 6 months.
Complain to Vanquis first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.
Chasing money back, not just lodging a complaint? Reclaim interest and charges from a Vanquis credit card.
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Write my Vanquis complaintDetails compiled for convenience. Always confirm the current contact on Vanquis's own site. A self-serve tool, not a law firm. Not legal advice.