How to complain to Starling Bank.
- Type
- Bank
- Region
- UK
- Escalate to
- Financial Ombudsman Service
- Response deadline
- 8 weeks
Details checked 2026-06-02
Raise the complaint in-app or by phone. If you are not satisfied with the final response, or 8 weeks pass without resolution, escalate free of charge to the Financial Ombudsman Service within 6 months.
Complain to Starling Bank first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.
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Write my Starling Bank complaintDetails compiled for convenience. Always confirm the current contact on Starling Bank's own site. A self-serve tool, not a law firm. Not legal advice.