How to complain to MotoNovo Finance.
- Type
- Car finance
- Region
- UK
- Escalate to
- Financial Ombudsman Service
- Response deadline
- 8 weeks
Details checked 2026-06-02
MotoNovo is part of the Aldermore Group. If your complaint concerns commission on the finance, note the FCA review into historical motor finance commission and keep records of your agreement reference.
Complain to MotoNovo Finance first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.
Chasing money back, not just lodging a complaint? Reclaim Car Finance Commission from MotoNovo Finance.
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Write my MotoNovo Finance complaintDetails compiled for convenience. Always confirm the current contact on MotoNovo Finance's own site. A self-serve tool, not a law firm. Not legal advice.