How to complain to LV=.

Type: Insurer
Region: UK
Escalate to: Financial Ombudsman Service
Response deadline: 8 weeks

Details checked 2026-06-02

LV= general insurance is now part of Allianz; check which entity holds your policy. Escalate to the Financial Ombudsman after a final response or 8 weeks.

Complain to LV= first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.

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Details compiled for convenience. Always confirm the current contact on LV='s own site. A self-serve tool, not a law firm. Not legal advice.