How to complain to ING Belgium.
- Type
- Bank
- Region
- Belgium
- Escalate to
- Ombudsfin (Ombudsman in financial conflicts)
- Response deadline
- ING should acknowledge quickly and reply within a reasonable period, in practice up to about 30 days. If the response is unsatisfactory or absent, escalate to Ombudsfin after first using ING's internal complaints channel.
Details checked 2026-06-02
Ombudsfin is the national out-of-court dispute resolution body for financial services in Belgium.
Complain to ING Belgium first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Ombudsfin (Ombudsman in financial conflicts) for free, and their decision is binding on the company.
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Write my ING Belgium complaintDetails compiled for convenience. Always confirm the current contact on ING Belgium's own site. A self-serve tool, not a law firm. Not legal advice.