How to complain to Handelsbanken.

Type
Bank
Region
Sweden
Escalate to
ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes)
Response deadline
Handelsbanken aims to acknowledge and respond to complaints promptly, normally within 14 days; if more time is needed it will explain why. If you are not satisfied you can escalate to ARN, which generally requires you to apply within one year of complaining to the bank.

Details checked 2026-06-02

Start with your local branch or customer service, then ask for the bank's complaints manager (klagomalsansvarig) to review the case. If unresolved, escalate to ARN. Konsumentverket / Hallakonsument and Konsumenternas Bank- och finansbyra offer free independent guidance.

Complain to Handelsbanken first and ask for a written final response. If they reject you or the deadline passes, you can take it to the ARN (Allmanna reklamationsnamnden / National Board for Consumer Disputes) for free, and their decision is binding on the company.

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Details compiled for convenience. Always confirm the current contact on Handelsbanken's own site. A self-serve tool, not a law firm. Not legal advice.