How to complain to E.ON Next.
- Type
- Energy
- Region
- UK
- Escalate to
- Energy Ombudsman
- Response deadline
- 8 weeks (or sooner if a deadlock letter is issued)
Details checked 2026-06-02
E.ON Next is the trading name covering former E.ON and npower domestic customers; quote your E.ON Next account number.
Complain to E.ON Next first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Energy Ombudsman for free, and their decision is binding on the company.
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Write my E.ON Next complaintDetails compiled for convenience. Always confirm the current contact on E.ON Next's own site. A self-serve tool, not a law firm. Not legal advice.