How to complain to Barclays.

Type
Bank
Region
UK
Escalate to
Financial Ombudsman Service
Response deadline
8 weeks

Details checked 2026-06-02

Complain to Barclays first and get a final response or wait 8 weeks before going to the Financial Ombudsman Service; you then have 6 months from the final response to refer it.

Complain to Barclays first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Ombudsman Service for free, and their decision is binding on the company.

Chasing money back, not just lodging a complaint? Reclaim Overdraft Fees from Barclays.

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Details compiled for convenience. Always confirm the current contact on Barclays's own site. A self-serve tool, not a law firm. Not legal advice.