How to complain to Bank of Ireland.
- Type
- Bank
- Region
- Ireland
- Escalate to
- Financial Services and Pensions Ombudsman (FSPO)
- Response deadline
- Final response within 40 business days (acknowledgement within 5 business days under the Consumer Protection Code); escalate to the FSPO if unresolved
Details checked 2026-06-02
Get the bank's final response letter (or wait 40 business days) before bringing your case to the FSPO.
Complain to Bank of Ireland first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Services and Pensions Ombudsman (FSPO) for free, and their decision is binding on the company.
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Write my Bank of Ireland complaintDetails compiled for convenience. Always confirm the current contact on Bank of Ireland's own site. A self-serve tool, not a law firm. Not legal advice.