How to complain to An Post Money.
- Type
- Bank
- Region
- Ireland
- Escalate to
- Financial Services and Pensions Ombudsman (FSPO) for financial products such as current accounts, loans, credit cards and insurance
- Response deadline
- Final response within 40 business days for financial-services complaints (acknowledgement within 5 business days); escalate to the FSPO if unresolved
Details checked 2026-06-02
Some An Post Money products are provided by partners (for example credit cards via Avantcard); financial complaints still escalate to the FSPO, while postal-service complaints go to ComReg.
Complain to An Post Money first and ask for a written final response. If they reject you or the deadline passes, you can take it to the Financial Services and Pensions Ombudsman (FSPO) for financial products such as current accounts, loans, credit cards and insurance for free, and their decision is binding on the company.
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Write my An Post Money complaintDetails compiled for convenience. Always confirm the current contact on An Post Money's own site. A self-serve tool, not a law firm. Not legal advice.